Uganda Takes Delivery Approach National

Evaluations show that ministers participating in the Harvard Ministerial Leadership Program report that the delivery approach to implementing transformative government policies and service improvements has the greatest impact. In Uganda, the former health minister and now Prime Minister, Ruhakana Rugunda is working to adopt the delivery approach across government sectors with the goal of drastically improving efficiency and effectiveness across government.

Prime Minister Rugunda asked the Ministerial Program to facilitate a day-long briefing for his cabinet and top-level government officials in Kampala last month.

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Lead by originator of the delivery approach, Sir Michael Barber together with Malaysia’s Idris Jala, the event mapped out the road for improved government performance in Uganda. “As Ministers, we have a big leadership role to play in the implementation of strategic priorities in infrastructure, energy, minerals, wealth creation, education, health and public sector management aimed at enabling the country to achieve a middle income status by 2020,” said the Prime Minister, “There’s no excuse for not making gigantic steps in service delivery in the coming years. We can’t continue doing business as usual and we hope such interaction will enable us to fix the existing barriers.”